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A. It is the policy of the city of Cle Elum to publicize access to city services for persons with hearing impairment. One form of access to city services is through the use of Washington Telecommunication Relay Services (“WATRS”) which is also known as Washington Relay.

B. This service allows hearing callers to communicate with deaf, hard of hearing, deaf-blind and speech disabled relay users and vice versa through specially trained WATRS communication assistants (CA).

C. Anyone wishing to use WATRS should dial 711 or 1-800-833-6384 to connect with a WATRS CA, who will dial the requested number and relay the conversation between the two callers. Either a person with a hearing loss or speech disability with specialized telecommunication equipment or a person using a standard phone may initiate a call.

D. It is the policy of the city to include the above phone numbers on the city’s website and in posters, handouts, and brochures related to city business.

(Res. 2022-023 § 1 (Exh A), 2022)